Privacy Policy

Our commitment to privacy

ALS Awareness Events respects your privacy. This Privacy Policy explains what information may be collected when you visit alsawareness.ca, contact us, register for an event, purchase tickets, make a donation, or otherwise interact with our website and activities.

We aim to collect only the information reasonably needed to communicate with supporters, organize events, process inquiries, and help advance ALS awareness and fundraising.

Information we may collect

Depending on how you use the website, we may collect information that you choose to provide, such as:

• Your name and email address.
• Your phone number, if you provide it.
• Information included in a contact form, volunteer inquiry, sponsorship inquiry, or other message.
• Information you provide when registering for an event or following a link to purchase tickets or make a donation.

The website may also collect limited technical information automatically, such as your browser type, device type, approximate location based on IP address, pages visited, and general website usage data.

How we use information

Information collected through this website may be used to:

• Respond to questions and messages.
• Provide information about ALS Awareness Events and upcoming activities.
• Coordinate volunteers, sponsors, donors, performers, and event participants.
• Improve the website and understand how visitors use it.
• Maintain the security and reliability of the website.
• Meet legal, financial, or administrative obligations where required.

We do not sell or rent personal information.

Event tickets and donations

Ticket purchases, donations, and some event registrations may be handled by third-party organizations or service providers. When you follow a link from our website to another website, the information you provide there is governed by that organization’s own privacy policy and terms.

For example, tickets for events at the Shenkman Arts Centre may be processed through the Shenkman Arts Centre or its authorized ticketing system. ALS Awareness Events does not receive or store your full payment-card information when a third-party payment or ticketing provider processes the transaction.

Cookies and analytics

Our website may use cookies or similar technologies to support normal website functions, remember preferences, improve performance, and understand general visitor activity.

If analytics tools are enabled, they may collect information such as pages viewed, approximate geographic area, device type, referral source, and visit duration. This information is generally used in aggregate to improve the website.

You can usually control or delete cookies through your browser settings. Disabling some cookies may affect how certain website features work.

Third-party websites and services

Our website may contain links to external websites, including event venues, ticketing services, donation platforms, social media services, sponsors, community partners, and organizations that provide ALS information or care.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Photos, video, and event media

ALS Awareness Events may take photographs or record video at public events for awareness, fundraising, archival, and promotional purposes. Where appropriate, signage or event information may advise attendees that photography or recording may occur.

If you have a concern about an identifiable photo or video of yourself appearing on our website or social media, please contact us and we will review the request.

How we protect information

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website, email system, or internet transmission can be guaranteed to be completely secure.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including event administration, communications, recordkeeping, legal requirements, and legitimate operational needs. Information that is no longer required may be deleted or anonymized.

Your choices

You may contact us to:

• Ask what personal information we have about you.
• Request a correction to information you believe is inaccurate.
• Ask us to stop sending you non-essential communications.
• Request deletion of personal information where appropriate and legally permitted.

Children’s privacy

This website is intended for a general audience and is not designed to knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information through the website inappropriately, please contact us.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our events, or the services we use. The date at the top of this page will be updated when material changes are made.

Contact us

If you have a privacy question, concern, or request, please contact ALS Awareness Events through the Contact page on this website.